Frequently Asked Questions

What materials are used in your home textiles?

We prioritize premium, sustainable materials including organic cotton, Belgian linen, and ethically sourced wool to ensure durability and comfort.

Do you offer international shipping?

How should I care for my Penny Linn products?

Most of our items are machine washable on a gentle cycle. Specific care instructions are provided on the product label and our website's product pages.

Can I modify or cancel my order after it's placed?

Orders can be modified or cancelled within 12 hours of placement. Please contact our support team immediately for assistance.

Are your products handmade?

Many of our decorative accents and textiles are handcrafted by skilled artisans, making each piece unique to your home.

Do you offer trade discounts for interior designers?

Yes, we have a dedicated trade program for industry professionals. Please visit our 'Trade' page to apply for a professional account.